• 01

    What is your terms of payment ?

    Payment≤10000USD, 100% in advance. Payment≥10000USD, 40% T/T in advance ,balance before shippment. 100% Irrevocable L/C at Sight.

  • 02

    The period, scope and condition of the warranty?

    One year warranty after receipt check upon delivery. During the warranty time, because of manufacturing & quality problem, we offer?replacement, maintenance service. If it is necessary, we will send technicians to help you. However, the visa fee, air tickets, accommodation, wages will be paid by buyers.

  • 03

    How long the shipping will be?

    European Countries: 25-30 days United States: East(13-16 days), West(23-32 days) Brazil: 30-40 days Russia: 36 days Asia Countries: 3-5days

  • 04

    Do you have OEM service? Do you sppply the parts?

    Yes, we do, as long as you provide us your drawing and detailed requirements.

  • 05

    Are you manufacturer or trading company?

    HXCHEM is a professional manufacturer, specialize in reactor, vessel fabrication for 20 years.